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Our Policies: Returns and exchanges

New books: A book is only new once, once the book has been opened and the spine has been cracked we can no longer sell it as new.  Therefore all returned orders are subject to a re-stocking fee of 20% and all shipping charges are the responsibility of the buyer. No shipping charges will be refunded.  Please contact us first if you want to return your order. New books should be returned in the condition that they are received. Credits on books that have been opened/abused and laid flat for obvious photocopying purposes will not be honored.   

Defective books:  All books go through a multi-stage inspection phase and are visually inspected.  Although we try to eliminate shipping defective books, it does happen on occasion.  Typical defects in the book printing industry are duplicated pages, missing pages or upside down bound pages.   Please contact us if you received a book with a defect and return it to us using USPS Media Mail with Delivery Confirmation. We will promptly mail you a replacement upon receipt of the defective book.   

Incorrect orders: If you ordered the wrong book or received the wrong book, we will gladly rectify the problem.  Please contact us first and return the book, without opening, for exchange. 

We will try to correct any problem or issue within reason as we value all our customers!   

 

Who we are and what we believe in

Established in 1998, we are a small business dedicated to producing quality books, emphasizing research and substance. We do not produce books for the sake of just releasing new titles and adhere only to an agenda of publishing viable and informative works.  We only publish military history books, specifically collectable firearms books.

We like to work with authors in efforts to improve and enhance the overall quality of their work, resulting in increased self-accomplishment for the author. Our relationship with the authors is personal; communication is a priority and decision making is shared.  Our 20+ years experience in advertising and commercial photography is vital to create detailed and quality illustrations both for content and cover.           

Our books are sold worldwide with distributors and dealers in over 30 countries. We take orders and ship books to almost all nations except China and certain middle-eastern countries. 

We strongly believe in supporting our domestic industry and all our books are printed and bound in the U.S. using U.S. produced paper.  We do not compromise our quality or ethics by outsourcing printing to China or other Asian countries.  Chinese paper mills are some of the world's worst polluters of waterways and inks used in Chinese printing are known to be toxic even when dry.  Further we find it hypocritical to produce books, that are so dependent on our first and second amendment, in a communist country.  

We have always accepted a responsible environmental approach.  All our proofs and production materials are recycled.  Almost all our packing materials are re-used from other businesses.  We contract with local businesses and industry to obtain their used packing materials to re-use and further the life of these packing materials, like corrugated cardboard boxes, packing peanuts, foam, etc.              

Meet the Wet Dogs

  Hobbs (July 4, 1994 - August 16, 2009): The Original Wet Dog and the inspiration for our company name.  Hobbs was the company mascot and was beloved by all our customers and vendors.  Originally a rescued Golden Retriever, Hobbs became one of the most serene and intelligent dogs we ever had the pleasure of living with.      

Ailey:  Ailey joined the pack in 2004. Also a rescued Golden, she is the first Golden to dislike water... she prefers to sit on the beach under the sunbrella watching others go by.  Ailey is known as the eternal puppy, always playful and happy.  Seen here is a rare shot of her after a swim... 

Schroeder: We adopted Schroeder from the Triad Golden Rescue Society in 2010.  He quickly became Ailey's best friend, playful yet pensive at times. Schroeder continues the Wet Dog tradition by being a fanatical swimmer.  He is extremely obedient and intelligent as well.      

 

 

 

 

Some Wet Dog Photographs 

   

 

All photographs of the Wet Dogs are the property of Anthony Vanderlinden / Wet Dog Publications and any duplication / use 
is strictly prohibited.  

 

Wet Dog Publications * 5603-B W. Friendly Ave * Suite 166 * Greensboro, NC 27410
Email:
info@fn-browning.com  Phone: 336-394-4138    Fax: 336-349-5427